Customer Service Representative
Location: Philadelphia, PA
About Us
PHL Acquisitions is a growing marketing and customer acquisition company based in Philadelphia. We specialize in helping our clients connect with customers through personalized campaigns and outstanding service. As our team continues to expand, we are looking for individuals who are passionate about customer service and eager to grow with us.
Position Summary
We are seeking a Customer Service Representative who enjoys working directly with customers, providing solutions, and creating positive experiences. This role is ideal for individuals who thrive in fast-paced environments and value teamwork and professionalism.
Responsibilities
- Engage with customers in a friendly, helpful, and professional manner.
- Address customer inquiries and work to resolve issues promptly and effectively.
- Communicate information about products and services clearly and accurately.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with colleagues to continually improve the customer experience.
Qualifications
- Strong communication and interpersonal skills.
- A positive attitude and a commitment to providing excellent service.
- Ability to problem-solve and remain professional under pressure.
- Attention to detail and organizational skills.
- Previous experience in customer service, retail, or a similar role is preferred but not required.
What We Offer
- A collaborative and supportive work environment.
- Opportunities for training, professional development, and career advancement.
- Competitive compensation with performance-based incentives.
- An inclusive company culture that values diversity and equal opportunity.
How to Apply
If you are interested in building a career in customer service and want to work with a supportive and dynamic team, we encourage you to apply. Please submit your resume for consideration.
PHL Acquisitions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.