Customer Service Representative

What we have to offer

Work Life Balance

Competitive Pay

Fun Work Environment

No Nights, Limited Weekends & Holidays

No experience necessary.

Paid Training

Referral Bonuses

Growth Opportunity

You might be just who we're looking for

Mosquito Joe is looking for an organized, positive and professional Customer Service Representative to join our growing team. In this role, you'll be our customers' first point of contact and responsible for delivering a best in class customer support experience.

What your days will look like

Identifies needs of customers and suggest services and/or products that are specific to the customer needs in order to generate revenue

Handle customer calls/correspondence for service, scheduling, invoicing and billing inquiries on a daily basis

Communicates with branch personnel to resolve service and scheduling issues

Manage brand reputation through direct dealings with customers either by phone or email.

Manage customer accounts via proprietary software system

Some non-negotiables

High school diploma, general equivalency diploma (GED) or equivalent

Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)

Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings

Some basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

A little about us

Mosquito Joe is more than just a company that offers mosquito and outdoor pest control services. We're a locally-owned business that is a part of the Neighborly family of Home Service franchises.

All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.