Customer Service Representative

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today. Apply to become a part of the MMC Team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

NOW HIRING: Call Center Representatives.

Start Date: Week of April 14th
Equipment Provided.
Train On-Site (OK City), Then Work Remotely.
Pay: $14/hr. (English) $15/hr. (Spanish)

We're looking for customer-focused Call Center Customer Service Representatives (CSRs) to assist consumers with important inquiries and services. If you're a great communicator and enjoy helping others, this is the perfect opportunity for you.

What You'll Do:

Answer incoming calls from the general public, enrollees, and providers
Provide information & assistance regarding Medicaid Newborn processes, Good Cause, and Presumptive Eligibility for children
Track & document inquiries in the system to ensure accurate records
Facilitate materials requests via mail, email, or download
Transfer or escalate calls to the appropriate department when needed
Assist non-English speakers by coordinating translation services
Maintain confidentiality & compliance with all policies and procedures
Meet Quality Assurance (QA) standards and key performance metrics
Attend trainings & meetings to stay up to date on programs and processes

Why Join Us?

Competitive pay & bilingual pay differential
Equipment provided - no need to invest in extra tech.
Work remotely after training for better work-life balance
Gain valuable experience in customer service & healthcare support

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Apply today.