Customer Service Representative

What's it like to work at Minute Loan Center? Well, awesome. We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.

Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.

Regarding COVID:

Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

Join our team today.

Benefits:

EMG employees enjoy a wide range of benefits including:

On-the-Job Training
Contests and Bonuses
No Late Evenings
No Sundays
Health Insurance
Paid Time Off
Company Holidays
Direct Deposit
Payroll Advance Program

What you need to do the CSR job:

Excellent customer service skills
Strong sales skills, including cross-selling
Enjoy public contact
Able to work well under pressure
Problem solving skills

Details:

High school diploma or GED
Customer Service experience preferred
Consumer Loan experience preferred
Cash Handling experience preferred