Customer Service Representative

Nashville, Tennessee

Pro-Care
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate clients for life. Pro-Care is a locally owned and operated company that's been serving Middle Tennessee since 1995. We have an OUTSTANDING culture. This position is Monday through Friday from 8:00-4:30. The office is not open on weekends or Holidays.

Responsibilities

  • Be Happy.
  • Answer Phones
  • Book jobs, estimates, and various appointments (Priority of This Position)
  • Participate in company meetings
  • Greet walk-in clients
  • Assist with follow-up and confirmation calls
  • Check voice mail and return calls
  • Check and respond to email
  • Check and respond to texts
  • Generate and assemble marketing materials and internal-use forms
  • Represent the company consistently in positive terms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • A love for people and to serve
  • Good Communication skills
  • Computer skills
  • Basic Accounting Skills
  • Geographical understanding of Middle Tennessee for scheduling appointments
  • Initiative
  • Knowledge and use of Microsoft Office Suite
  • Ability to accurately determine the clients needs
  • Phone Sales Experience a plus
  • Desire to learn & earn
  • Attention to detail & accountability to action

To Apply

  • Please email resume to (see below) or call Perry Dale or John Browning at . For more information on Pro-Care, please visit us online at
Date Posted: 23 May 2025
Job Expired - Click here to search for similar jobs