Join our team as a Customer Service Representative, where you'll play a vital role in the success of our retail operations. In this Full-Time position, you will provide essential support to both wholesale and retail customers, helping them find the perfect Sherwin-Williams products to meet their needs.
Your starting pay will range from $16.26 to $18.00 per hour, depending on your experience.
At Sherwin-Williams, our mission is to inspire and improve the world by coloring and protecting what matters. You will be responsible for:
- Delivering exceptional customer service to ensure maximum satisfaction.
- Engaging with customers in person and over the phone to determine their needs and recommend appropriate products.
- Building trust and productive relationships with customers.
- Processing sales transactions accurately, in line with company policies.
- Meeting monthly, quarterly, and yearly sales goals.
- Maintaining organized work order files and formulas.
- Pulling products from shelves or the warehouse and mixing products to customer specifications.
- Stocking shelves, setting up displays, and keeping the store clean and organized.
- Assisting in deliveries as required.
- Staying up-to-date on product knowledge to effectively communicate options to customers.
This position is based at Store , located at: 4767 Miller Trunk Hwy, Duluth, MN 55811. It involves contact with customers, including minors, and handling cash and sensitive information. Therefore, a review of criminal history is essential to safeguard our operations and the safety of our clients.
As a part of our team, you'll have access to comprehensive health benefits, including medical, dental, and vision coverage, as well as a generous time-off package covering personal leave, paid parental leave, and vacations.
Minimum Requirements: - Must be at least eighteen (18) years of age.
- Legally authorized to work without needing sponsorship for employment work visa status now or in the future.
- Must possess a valid, unrestricted Driver's License.
- Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Willingness to work all scheduled hours, including evenings and weekends.
Preferred Qualifications: - High School diploma or GED.
- One (1) year experience in a delivery, retail, or customer service role.
- Experience selling paint and related products.
- Experience with tinting and mixing equipment.
- Fluency in more than one language, especially Spanish, is a plus.
We encourage you to apply and start a fulfilling career with Sherwin-Williams, where your skills and passion are valued.