Customer Service Representative

Mendota, Minnesota

Cemstone
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Job Summary:

Cemstone has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years.

What You'll Do:

Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.

Essential Duties and Responsibilities:
  • Talk with customers by phone and enter data into computer system.
  • Solicit future orders from customers and enter orders into computer system.
  • Negotiate with customers' acceptable delivery times to prevent lost orders.
  • Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
  • Assist Dispatch Manager in tasks as required.
Requirements:
  • High School Degree or General Education Degree (GED).
  • Three to five years related customer service experience, and/or training or equivalent combination of education and experience.
Pay: $20.00-$24.00 per hour

Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Retirement Plans
  • Paid Time Off
  • Wellness Program
  • Education Assistance
  • Employee Assistance Program

Closing

If you are interested in becoming part of our team, please apply online today.

We are proud to be an Equal Opportunity Employer. We recognize that a diverse

workforce is essential and strongly encourage qualified women, minorities,

individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.
Date Posted: 18 May 2025
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