121873BR Job Title: Customer Service Representative
Location: Performance Foodservice Marshall (0575)
Job Description: Monday - Friday, 8:00am - 5:00pm, with rotating 4-hour Sunday shifts. Must be onsite. We Deliver the Goods: - Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary: Responsible for keeping all internal and external customers satisfied/happy with our company as their distributor and to accommodate them the best way possible. Solve customer problems, which may include communicating with vendors and co-workers to obtain answers and reply to customers in a timely manner. Function as a team member within the department and organization, as required and perform any duty assigned to best serve the company.
Duties: Responsible for assisting all external and internal customers, to include the following duties:
- Enter, change and update orders
- Answer phone calls and emails
- Run, analyze and send out reports
- Solving customers problems
- Set up Customer Accounts
- Attend trainings and Customer Service meetings
- Perform other related duties as assigned
Req Number: 121873BR
Address Line 1: 702 Fairview Street
Job Location: Marshall, Minnesota (MN)
Shift: 1st Shift
Full Time / Part Time: Full Time
EEO Statement: Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ; (2) the "EEO is the Law" poster and supplement ; and (3) the Pay Transparency Policy Statement .
Required Qualifications: HS Diploma/GED
6 to 12 months of Customer Service
Division: Performance Foodservice
Job Category: Sales
Preferred Qualifications: HS Diploma/GED and 2 years of College
1 to 2 years of Customer Service
State: Minnesota
Company Description: Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Benefits: Click Here for Benefits Information
Compensation: $18 - $20 per hour depending on experience