Customer Service Representative

General Description of Work: Greets and assists guests who come into the recreation center. Handles
registration for all programs and activities. Assists with building
supervision as necessary.

Supervision Received: Receives supervision from Lead CSR and Recreation Supervisor.

Essential Functions:

• Responsible for providing excellent customer service to guests who come into the recreation
center

• Responsible for cash handling to include balancing cash drawers

• Performs program registration, membership sales, merchandise sales, rentals, tot room
registrations and park pavilion reservations using the software provided

• Handles incoming phone calls to the recreation center

• Responsible for knowledge of all program areas within the Parks and Recreation Department

Minimum Qualifications:

• Excellent Customer Service Skills

• 16 years or older

• Ability to work on the computer

• Ability to work a flexible schedule on nights, weekends, and holidays