Customer Service Representative

Lancaster, South Carolina

Andrew Berks - State Farm Agent
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Responsive recruiter

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Join our growing agency, proudly serving the community since January 2023. We are a close-knit team of four, dedicated to providing top-tier service while fostering a fun, supportive work environment.

We offer a competitive salary plus commission, PTO with opportunities to earn more based on performance, and both in-person and virtual sales training. Our team stays engaged with weekly and monthly sales challenges like Bingo and Tic-Tac-Toe, making success both rewarding and fun.

Beyond the office, we're actively involved in the community as Chamber of Commerce members, Golf Committee Board participants, and sponsors of local schools and events. If you're looking for a career where you can grow, give back, and be part of a team that values both success and camaraderie, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Andrew Berks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish preferred.
Compensation: $30,000.00 - $45,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lancaster, SC and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Date Posted: 07 April 2025
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