Description of the role: Raystown Ford is currently seeking a Customer Service Representative to join our team in Huntingdon, PA. This role requires excellent communication skills, problem-solving abilities, and a passion for providing top-notch customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Maintain knowledge of vehicles and services offered
- Assist customers in identifying the right vehicle for their needs and budget
- Collaborate with other team members to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with basic computer programs
Benefits:
- $15.00 per hour
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
About the Company: Raystown Ford is a premier Ford dealership committed to providing exceptional customer service and high-quality vehicles. Our team is dedicated to helping customers find the perfect vehicle to meet their needs.