Leaf Home is seeking a motivated Customer Service Representative to join their dynamic team. As an Inbound Customer Service Representative, you will be responsible for speaking with potential customers to address their product needs and schedule sales consultations. No cold calling is involved, and full training is provided. This position offers a base hourly rate plus unlimited incentives based on performance. Benefits include free health, dental, and vision coverage, as well as opportunities for advancement and career growth.
- Maximize lead conversion from initial contact to set appointment
- Utilize comprehensive training program to successfully set customer leads
- Answer and initiate inbound calls received through various lead generation channels
- Ensure accuracy and availability for in-home sales consultation
- Overcome objections from potential customers to schedule sales consultations
- Document customer interactions within CRM system
Experience and Minimum Qualifications: - High School Diploma or equivalent
- Ability to learn sales systems and processes for inside sales center
- Strong communication and organizational skills
- Detail-oriented and self-driven with the ability to thrive in a fast-paced, team-oriented environment
- Proficiency using Microsoft Office Suite
- Legally authorized to work in the country without sponsorship