RLS LLC
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Who We Are: RLS, LLC is a part of Marmon Holdings, a Berkshire Hathaway company. Marmon is a global industrial organization comprising 11 diverse business sectors and more than 125 autonomous manufacturing and service businesses. We are a customer-centric company, dedicated to providing innovative solutions, and we are looking to expand our team.
What You'll Do: - Serve as a critical front-line customer contact.
- Support the sales efforts of RLS and ensure the smooth handling of customer orders from inception to completion.
- Interact with customers to provide timely product knowledge, services, problem resolution, and other inquiries.
- Process and manage customer orders, assist the outside sales team, maintain customer rebate programs, and proactively communicate with Sales Representatives about potential customer issues.
- Prioritize and coordinate order demands with various departments.
- Assist with administrative activities, oversee order retention, investigate freight bills, and support the management of customer inventory programs.
What You'll Need: - 5+ years of progressive customer service experience, with a focus on sales support.
- Advanced Excel skills (pivot tables, V-lookups) and familiarity with order management systems.
- Strong verbal and written communication skills, a polished professional appearance, exceptional interpersonal skills, and a continuous improvement mindset.
What You'll Gain: - Be part of a dynamic team in a company committed to diversity and inclusion in the workplace.
- Enhance your skills, contribute to innovative solutions, and play a key role in improving customer satisfaction.
- Gain valuable experience in managing customer relationships, sales support, and administrative functions, all while working in a collaborative environment.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.