Company Description HappyFlex, LLC is a leading virtual call center that provides exciting opportunities for 100% remote agents across all 50 states. Our services include handling customer service inquiries, reservations, inbound sales, medical transportation scheduling, and product orders. Join our team and enjoy the benefits of flexible schedules, bi-monthly direct deposits, and comprehensive paid training.
Role Description We are looking for dedicated professionals to fill a full-time Remote Inbound Customer Service role. In this position, you will play a crucial role in providing outstanding customer support, ensuring customer satisfaction, and creating a positive experience for every customer interaction. Strong phone etiquette and a commitment to excellent service are essential as you assist customers daily.
Qualifications - Proven customer support and customer service skills
- Ability to enhance customer satisfaction and experience
- Strong phone etiquette
- Excellent verbal and written communication skills
- Effective problem-solving abilities and empathy
- Experience in a customer-facing role is an asset
- High school diploma or equivalent required