Customer Service Representative

Authorized Service has served the Upstate of South Carolina for over 40 years. We are searching for people who want to learn, grow, and be part of the team mentality.

Please only apply if you live in the Greer, Taylors, Lyman, Duncan, Landrum, and other close area regions

As a Customer Service Representative, you are a key team member representing our members on client support calls. You are responsible for handling service requests and customer complaints. You exemplify our code of values and show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in a professional and courteous manner

Route service calls

Verify and input work order information, return customer calls, and respond to customer complaints

The call pace is fast and continuous, with great attention to details

Perform other duties as needed, which may include cross-training in related positions

Communicate with technicians and maintain a flow in the office

Job Requirements:

Minimum two years of admin experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

We do not offer health benefits in full transparency. Raise increases available with motivated employees that show growth and improvement We do offer a dental and retirement program. We also offer 1 year of paid vacation after your first year and up to 3 weeks after 5 years.

We are actively interviewing for this position - Apply today, and our hiring manager will follow up.

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.