Join Our Team as an Overnight Customer Service Representative. Pay from $26 to $33 per hour with significant growth and earning potential. Includes $4 Shift Differential Location: 12355 Uline Way, Kenosha, WI 53144
At Uline, our Customer Service team is the heartbeat of our company. As an Overnight Customer Service Representative, you'll play a key role in ensuring our customers receive exceptional service and quick solutions. With our ongoing growth, you'll find new career opportunities and job stability you can rely on.
Flexible Hours: Choose from 4- or 5-day on-site schedules that include weekends.
What You'll Do: - Utilize world-class technology to process customer orders and inquiries in a dynamic call center environment.
- Engage with customers through phone, email, and chat, providing them with prompt and courteous assistance.
- Guide customers in navigating Uline's website and online ordering systems.
- Become a product expert. We will provide you the training needed to confidently handle inquiries regarding products, pricing, and shipping.
What We Look For: - A high school diploma or equivalent is required; a Bachelor's degree is preferred.
- Previous customer service experience is a plus, but we'll provide you with the training to deliver legendary service.
Our Benefits Include: - Comprehensive health insurance and a 401(k) with a 6% employer match starting day one.
- Access to multiple bonus programs.
- Paid holidays and generous paid time off to enjoy your life outside of work.
- Tuition Assistance Program to support your professional development.
Employee Perks: - On-site café featuring daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths for your well-being.
- Explore our best-in-class, clean, and modern facilities.
About Uline: Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled