Are you passionate about helping people and thrive in a fast-paced environment? GSM Services is looking for a
Customer Service Specialist to join our team and be the first point of contact for our valued customers.
Work hours are: (Hybrid Scheduling) Monday & Tuesday Off Wednesday, Thursday & Friday 11:00 am - 8:00 pm Saturday 8:00 am - 8:00 pm Sunday 8:00 am - 2:00 pm Experience Required: 1+ year of customer service
Are you a people-person with a passion for delivering exceptional service? GSM Services is looking for a
Customer Service Representative to be the welcoming voice and helpful hand for our valued customers and internal teams.
What You'll Do:- Be the friendly first point of contact-answer and direct incoming calls
- Schedule appointments and confirm bookings across all divisions
- Greet and direct guests and team members
- Provide information and resolve inquiries efficiently
- Maintain security awareness and monitor visitor access
- Handle general administrative tasks-prepare correspondence, sort mail, and more
- Conduct 3-month happy calls and residential service confirmations
What We're Looking For:- A professional, positive attitude and polished presentation
- Strong attention to detail and excellent organizational skills
- Ability to thrive in a fast-paced environment and juggle multiple tasks
- Great written and verbal communication skills
- Strong computer proficiency (MS Word, Excel, Outlook)
- Initiative, reliability, and stress tolerance
- High school level reading and writing abilities
At GSM Services, we pride ourselves on delivering
Comfort & Peace of Mind to our customers and co-workers. If you're ready to be part of a dedicated, team-oriented environment where your skills and service truly matter, we want to hear from you.
Apply today and start your journey with GSM Services.