Position: Customer Service
Pay: $21/hr.
Schedule: Monday - Friday.
Key Responsibilities:
- Receive and process customer orders accurately via phone and email.
- Provide exceptional customer service with a professional and courteous phone manner.
- Enter orders and customer information into internal systems with high accuracy (excel).
- Utilize strong 10-key skills for efficient data entry.
- Post customer payments in Excel and support daily A/R functions.
- Serve as a reliable backup to the A/R team, assisting with collections and account reconciliations.
- Other administrative tasks and duties as assigned.
Qualifications:
- 2-3 years of experience in customer service, specifically in order taking Excellent verbal and written communication skills.
- Strong proficiency in data entry and Microsoft Excel Experience with 10-key (8500+ ) Familiarity with basic accounts receivable procedures is preferred.
- High attention to detail and accuracy Ability to multitask and work independently in a fast-paced environment.