Customer Service Representative

Fort Myers, Florida

Lee Health
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Location: All locations and schedules

Department: Various

Work Type: Full Time

Shift:1/ Various

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

SummaryFull-Time Customer Service Representative Multiple Locations & Schedules Available. Are you looking for a full-time role in healthcare with a supportive team and opportunities for growth? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Full-Time Customer Service Representatives across multiple locations.

Starting compensation ranges from:

$15.64 - $18.75/hourly Why Join Lee Health? Variety of locations & schedules available find the best fit for you.
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare

Position Details: Full-time, 5 days a week, 8-hour shifts (varied schedules available)
Locations include but are not limited to:
  • Cape Coral
  • Fort Myers
  • Lehigh Acres (and surrounding areas)
  • Bonita Springs
  • Naples
  • Estero
  • Port Charlotte
  • Babcock Ranch
As a Customer Service Representative, you will be the first point of contact for patientsassisting with scheduling, check-ins, inquiries, and ensuring a smooth and welcoming experience. This role is perfect for someone who is organized, detail-oriented, and enjoys helping others in a fast-paced healthcare environment.

How to Apply: Please include your most up-to-date resume with dates to be considered for this role.
Indicate your location preferences and any scheduling limitations in the screening questions.
Lara King, the recruiter, will discuss available opportunities during your interview to find the best match for your needs.

No prior healthcare experience? No problem. We provide training and support to help you succeed.

Join Lee Health and be part of a team that makes a difference every day. Apply now.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

RequirementsEducational Requirements Degree/Diploma Obtained Program of Study Required/
Preferred
and/or High School Diploma or Equivalent Required Experience Requirements Minimum Years Required Area of Experience Required/
Preferred
and/or Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements Licenses Required/
Preferred
and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/
Preferred
and/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers

Date Posted: 26 April 2025
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