Company Description
At Gadol Uniforms, we don't just make uniforms - we engineer better operations with custom uniform solutions for large enterprises. Our average client partnership spans over 20 years, serving industry leaders like McDonald's, Subway, Sodexo, and FEMSA. We offer fully integrated manufacturing, FR and PPE expertise compliant with NFPA 70E, streamlined enterprise ordering platforms, tailored catalogs, and employee credit programs. Our emphasis on lightning-fast fulfillment and inventory management ensures that Gadol Uniforms is always in stock and always on point.
Role Description
This is a full-time on-site role for a Customer Service Representative, based in Fort Lauderdale, FL. The Customer Service Representative will be responsible for handling customer inquiries, providing support to resolve issues, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include managing communication channels, addressing client needs, processing orders, and maintaining accurate records of customer interactions.
Qualifications
- Proficiency in Customer Service, Customer Support, and Customer Experience
- Ability to ensure Customer Satisfaction and handle Customer Service Representatives
- Strong communication and interpersonal skills
- Problem-solving skills and attention to detail
- Previous experience in a customer service role
- Ability to work effectively in a team-oriented environment
- High school diploma or equivalent; additional qualifications will be a plus