Are you passionate about helping people and delivering top-notch customer service? Do you thrive in a fast-paced, team-oriented environment? If so, Priority One Heating & Air Conditioning would love to meet you. We're currently hiring a Customer Service Representative to be the friendly voice and helpful hand that supports our valued customers.
Why You'll Love Working With Us:
We're a family-owned and operated company with a strong reputation and deep roots in our community. For five years running, we've been voted the Best Heating & Air Conditioning Company-and it's all thanks to our amazing team.
We offer more than just a job. We offer:
- 100% company-paid health & dental insurance
- Paid vacation & sick time
- Year-end bonus
- Retirement account with company match
- 6 paid holidays plus Veterans Day if you're a veteran
- Supplemental insurance
- Employee purchase program
- A supportive, respectful, and fun work environment
What You'll Do:
As a Customer Service Representative, you'll be the first point of contact for our customers-providing friendly, helpful, and professional support.
Your daily responsibilities include:
- Answering and making inbound/outbound calls, texts, and emails
- Providing exceptional service with a courteous and professional attitude
- Managing and updating customer records accurately
- Collaborating with team members to ensure smooth operations
- Representing the company with honesty and integrity
- Tackling other tasks as needed
What We're Looking For:
If you're organized, adaptable, and truly enjoy solving problems, you might be the perfect fit. We're looking for someone who is:
- A great listener with excellent communication skills (written and verbal)
- Detail-oriented and able to multitask in a fast-paced environment
- Proficient in Microsoft Word, Excel, and Outlook
- A quick learner and problem solver
- Calm under pressure and able to handle stressful situations gracefully
If you're ready to join a company that values its employees and provides top-tier service to the community, apply today-we can't wait to meet you.