Customer Service Representative Temp to Perm Location: East Windsor, CT
Pay: Starting at $20/hour
Shift: 1st Shift 7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM
Schedule: Rotating Saturdays (7:00 AM - 10:00 AM, as needed)
Overtime: Available as needed
Opportunities: Growth potential within the company
Job Summary: We're seeking a dependable and customer-focused
Customer Service Representative to join our team in East Windsor, CT. This role involves direct interaction with customers and supports the sales team through strong client relationship management. The ideal candidate will have solid communication skills, a proactive attitude, and the ability to stay organized in a fast-paced environment.
Key Responsibilities: - Maintain direct and positive contact with customers to support business relationships
- Respond to customer needs promptly and effectively, performing account management functions
- Assist various departments across the company as needed to ensure smooth operations
- Develop and improve internal processes and procedures to meet regulatory requirements and boost efficiency
- Organize and file customer documentation with strong attention to detail
- Maintain a professional and persuasive communication style in all interactions
Qualifications: - 2-3 years of customer service experience in a role involving paperwork and client interaction
- Proven ability to meet deadlines and stay composed under pressure
- Strong interpersonal skills with a polite and confident communication style
- Proficiency in Microsoft Office, including Word and Excel
- Demonstrated reliability and ability to work effectively in a team
If you're looking for a role with stability, growth potential, and the opportunity to contribute to a dynamic team, we'd love to hear from you.
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance