Join our dynamic team as a Full-time Customer Service Representative, a key player in driving the success of our retail stores. In this role, you will engage with wholesale and retail customers, understanding their needs, answering inquiries about Sherwin-Williams products, and recommending effective solutions. We prioritize customer satisfaction, and your ability to resolve concerns in a timely manner will be essential.
Your responsibilities will also include:
- Delivering exceptional customer service that meets sales goals
- Engaging with customers in-person and over the phone to determine their needs
- Building trust-based relationships with customers
- Processing sales transactions accurately
- Meeting sales objectives on a monthly, quarterly, and yearly basis
- Maintaining clear records of work orders and formulas
- Pulling products from the sales floor or warehouse and mixing them as required
- Stocking shelves and creating appealing displays
- Keeping store equipment clean
- Participating in delivery tasks when needed
- Ensuring designated areas remain well-stocked and organized
- Staying informed about product offerings and options
- Following inventory control procedures
- Contributing suggestions aimed at improving sales performance
This position is based at Store , located at: 40800 US-6 Unit 1, Avon, CO 81620.
We offer a comprehensive benefits package for full-time roles, which includes medical, dental, and vision coverage, as well as retirement savings options. You'll enjoy a generous time-off policy, including personal leave, paid parental leave, and vacation. Join us to be part of a team that values your skills and creativity.
To qualify, you must be at least 18 years old and legally authorized to work in the country of employment without sponsorship. A valid, unrestricted Driver's License is required, and you should be capable of lifting and carrying up to 50 lbs. frequently, and up to 70 lbs. on occasion.
Preferred qualifications include a High School diploma or GED, at least one year of experience in delivery, retail, or customer service, and familiarity with selling paint and paint-related products.
We look forward to your application and hope you will become part of our mission to inspire and improve the world.