Customer Service Representative

Duluth, Minnesota

Sherwin-Williams
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Join our team as a Part-Time Customer Service Representative. This role is vital to the success of our retail operations. You will work directly with customers to understand their needs, provide answers about our products, and recommend tailored solutions. Your main goal will be to ensure outstanding customer satisfaction while helping us meet our sales objectives.

In this position, you will:
  • Foster strong relationships with wholesale and retail customers.
  • Assist customers both in-person and over the phone to address their inquiries and recommend products.
  • Process sales transactions accurately while adhering to our policies.
  • Meet or exceed sales targets on a regular basis.
  • Tint and mix products according to customer specifications.
  • Maintain the store's appearance by stocking shelves and setting up displays.
  • Stay informed about our product offerings to effectively communicate options to customers.
  • Support inventory control procedures and suggest sales improvements.
This position, housed at Store , located at 1801 London Rd, Duluth, MN 55812, offers competitive starting pay ranging from $16.26 to $17.00 per hour, based on your experience.

As part of our commitment to our employees, we offer a comprehensive benefits package that includes health benefits, retirement plans, and generous time off. Enjoy opportunities for professional growth and be part of an inclusive team dedicated to making a difference.

Minimum Requirements:
  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work without requiring sponsorship.
  • Must have a valid, unrestricted Driver's License.
  • Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
  • Availability to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
  • High School diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Experience selling paint and related products.
  • Experience with tinting and mixing equipment.
  • Ability to communicate in more than one language, particularly Spanish.
Date Posted: 10 May 2025
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