Customer Service Representative

Job Description

Insight Global is seeking a Customer Service Representative for one of our global manufacturing clients to sit at their Duluth, GA, facility. This individual will be processing inbound requests initiated via phone or electronically from internal and external customers for quotes, orders, returns, warranties, etc. They will be answering inquiries regarding order status, order expedites, inventory availability, delivery status, and pricing. The Customer Service Representative will also be interacting with different teams (technology, production, sales, etc.) to solve problems and get information needed for specific inquiries. The ideal candidate will have excellent communication skills, will be detail-oriented, and should be able to work in a fast-paced environment to meet daily quota.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . The EEOC "Know Your Rights" Poster is available here .

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Skills and Requirements

- 2-5 years of professional customer service experience.

- Excellent written and verbal communication skills.

- Ability to work in a fast-paced environment.

- Previous experience interacting with different teams (e.g. sales, production, technology, etc.)

- SAP (or similar ERP) experience. - Bilingual in Spanish or French.

- Associate or Bachelors degree preferred. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .