The selected candidate will work at Store , located at: 2070 Holliday Dr Dubuque, IA 52002. This is a part-time position with a starting pay of $16.26/hr or based on relevant experience.
As a vital member of our retail team, you will be instrumental in delivering exceptional customer service. You will engage with both wholesale and retail customers to assess their needs, respond to inquiries about Sherwin-Williams products, and provide tailored solutions. Your responsibilities will include addressing customer concerns promptly to ensure a high level of satisfaction while staying informed about the latest product features and maintaining the store's visual standards.
Key Responsibilities:
- Provide outstanding customer service to achieve high satisfaction rates.
- Assist customers in person and via phone by identifying their needs and presenting suitable products and services.
- Establish and maintain trusting relationships with wholesale and retail customers.
- Accurately process sales transactions following company policies.
- Meet and strive to exceed monthly, quarterly, and yearly sales goals.
- Maintain accurate work order files and product formulas.
- Retrieve products from the sales floor or warehouse as needed.
- Tint and mix products to meet customer specifications.
- Restock shelves and arrange displays creatively.
- Ensure cleanliness of store equipment and work areas.
- Assist with unloading delivery trucks and making deliveries as required.
- Keep assigned areas in stock and visually appealing.
- Stay informed about product offerings and discuss available options with customers.
- Follow inventory control procedures diligently.
- Propose improvements for better sales performance.
Minimum Requirements: - Must be at least eighteen (18) years old.
- Must have legal authorization to work in the country without sponsorship.
- Possess a valid, unrestricted Driver's License.
- Ability to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion, with or without reasonable accommodation.
- Availability to work all scheduled hours, including evenings and weekends.
Preferred Qualifications: - High School diploma or GED preferred.
- One (1) year of experience in delivery, retail, or customer service roles.
- Experience in selling paint and related products is a plus.
- Familiarity with tinting and mixing equipment.
- Proficiency in reading, writing, and communicating in more than one language is advantageous.
- Ability to communicate effectively in Spanish is a plus.
At Sherwin-Williams, we are committed to fostering growth, stability, and a sense of community within our teams. Join us to enhance your skills and contribute positively to our customers and community.