Identifying and assessing a customer's needs.
Keeping detailed records of customer interactions.
Following your company's communication procedures and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Duties will be sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and other services.
Complaints, requests and enquiries handling.
Requirements
Education: Graduate
Location: Anywhere in UAE
Age: Below 30 years
Fresher or Experienced working with customer support.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Comfortable using computers.
Flexible for any shifts.
Language: Preferable Arabic speaking