Are you looking for a company that values your growth and success? Do you thrive in a supportive team environment where achievements are celebrated? If so, we want to hear from you.
We are seeking a
Customer Service Representative to join our team. In this role, you will provide exceptional customer support, share product and service information, and resolve concerns with a customer-first approach.
This role offers
competitive pay,
opportunities for growth, and
comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.
What We Offer:- Competitive Pay: $16 - $18 per hour + UNCAPPED commission
- Performance-Based Incentives: Multiple opportunities to earn more
- Comprehensive Benefits Package, including:
- Medical, Dental, Vision & Life Insurance for you and your family
- Long-Term & Short-Term Disability
- Health Savings Account (HSA) with company contribution
- Critical Illness & Accident Insurance
- 401(k) with company match
- Work-Life Balance:
- Paid Training, Paid Time Off, & Paid Holidays
- Year-round work - no slow seasons.
- Career Growth: We believe in promoting from within.
- Employee Discounts: Enjoy exclusive savings on all company offerings
Key Responsibilities:- Assist customers with inquiries, providing accurate product and service details
- Troubleshoot and resolve customer concerns with professionalism and efficiency
- Maintain up-to-date and accurate customer records (experience with ServiceTitan is a plus.)
- Develop a strong understanding of company products and services
- Deliver outstanding customer service in every interaction
Qualifications:- Schedule: Must be available Tuesday - Saturday, 8 AM - 5 PM (Saturday is remote)
- Prior experience in customer service, sales, or a related field preferred
- Strong ability to build rapport and maintain positive client relationships
- Excellent multitasking and prioritization skills
- Professional, positive attitude with strong communication skills
Equal Opportunity Employer Statement: We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran or military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.