Customer Service Representative

Columbia, South Carolina

Palmetto State Glass
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Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team. We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment.

Job responsibilities:
  • Providing excellent customer service
  • Setup of new customers in software system
  • Ensure service work orders, quotes and warranty tickets are complete
  • Ensure quotes and warranties are handled timely
  • Tracking purchase orders
  • Verify work order pricing is accurate
  • Invoice service upon completion
  • Collect COD's
  • Maintain service invoice files
  • Assist with scheduling service work
  • Maintain accurate prospect and customer lists
  • Provide reports on open tickets and monitors material arrival
  • Assist with marketing projects
Qualifications:
  • One year experience in customer service
  • Excellent communication skills
  • Drive and motivation to succeed
  • Great attendance
  • Experience with Excel, Word and PowerPoint
  • Attention to detail
  • Valid, clear SC driver's license
Date Posted: 31 May 2025
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