Job Opportunity: Customer Service Representative
Location: Colerain, Ohio
Company: LHH Recruitment Solutions (Hiring on behalf of our client)
Salary: $17 - $18 per hour
Employment Type: Contract to Hire
About Us: LHH Recruitment Solutions is seeking a dedicated and customer-focused individual for an upcoming Customer Service Representative position on behalf of our client in Colerain, Ohio. Our client is committed to providing exceptional service and support to their customers, and we are looking for someone who shares this passion.
Key Responsibilities: - Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain customer records by updating account information.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and ensure their satisfaction.
Qualifications: - Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Why Join Us? - Competitive hourly wage of $17 - $18.
- Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
- Opportunity for permanent employment based on performance.
- Work with a supportive and professional team.
- Gain valuable experience in a dynamic and customer-centric environment.
Pay Details: $17.00 to $18.00 per hour
Search managed by: Bianca Mishurda
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance