Keep Freight Rolling: Become a Logistics Customer Service Pro. Are you ready to take your logistics experience to the next level? Staffmark is hiring a Customer Service Representative in Bolingbrook, IL, to support a leading logistics company known for its fast-paced operations and dedication to reliable service. If you're organized, adaptable, and have strong phone skills, this is your chance to shine in a role that keeps things moving-literally.
Hours & Pay: Pay Rate: $18.00 per hour
Schedule: Tuesday through Saturday, 7:00 AM - 3:30 PM
Note: Weekend rotation may be required based on staffing needs
Employment Type: Temp to hire
What You'll Do: As a key player on the logistics team, you'll support routing, dispatch, and daily delivery operations. Your responsibilities will include:
- Handling heavy phone volume while maintaining excellent customer service
- Monitoring pickups and deliveries to ensure on-time performance and proper handling
- Updating customers, account managers, and receivers on order status
- Taking check calls from drivers and updating load information in real-time
- Managing documentation for overages, shortages, and damages
- Scheduling and rescheduling delivery appointments
- Providing accurate routing instructions and investigating delays or issues
Why You'll Love Working With Us: We offer more than just a paycheck. When you join Staffmark, you gain access to weekly pay, medical, dental, and vision insurance, life insurance, a 401(k) retirement plan, and short-term disability coverage. Plus, enjoy employee discounts, referral bonus potential, cafeteria and locker access, a business casual dress code, and opportunities for career advancement. We're here to support your success every step of the way.
What You Bring to the Table: - 1+ years of logistics experience
- Strong understanding of the transportation industry
- Flexibility to work overtime when needed
- Ability to multitask and pivot as priorities shift
- Fast learner with solid computer skills
- Dependable, proactive, and excellent with communication
Ready to Make Your Move? If you're detail-oriented, driven, and ready to grow in the logistics field, we want to hear from you.
Click Apply Now to take the next step in your career with Staffmark.
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