Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company.
Requirements:
- Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate.
- Must have excellent communication skills
- Team Player
- Experience with Business to Business
- Ability to work independently
- Answer phone calls from customers, vendors, sales persons, etc.
- Heavy email communication with customers, sales reps and vendors.
- Communicate with outside personnel for special needs or events
- Order entry, follow up, and expediting.
- Prepare quotes, offer product add-ons and upsell
- Process returns to vendors
- Product knowledge and training offered
- Calculate customer and dealer prices
- Track shipments
- Basic investigative / deductive reasoning skills a plus
- Attention to detail
- Offer support to outside sales team
- Resolve customer complaints
- Marketing skills
- Plan events
- Direct to customer sales/marketing
Salary $20-21.00 a Hour
Schedule: 8:00am-430 pm
Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm
For immediate consideration please apply online at: