Description of the role: The Customer Service Representative is vital to our family-owned home care company. They are responsible for overseeing our clients' quality of care and schedules, while supporting our caregivers' success.
Responsibilities: - Oversee the quality of care provided to clients
- Manage and create schedules for clients and caregivers
- Provide support and guidance to caregivers to ensure their success
Requirements: - Experience in scheduling
- Strong organizational and communication skills
- Ability to work well under pressure and prioritize tasks
- Mission-Driven Mindset
Compensation: $22.00 - $25.00 per hour
Benefits: - Competitive pay
- Additional company growth bonus compensation
- Opportunity for internal career growth
- Generous PTO plan
- 401(k) retirement plan with matching
About the Company: 360 SHS is a family-owned home care company dedicated to making a difference in the lives of those in need. We strive to provide high-quality care and support to our clients and caregivers, creating a positive and nurturing environment.
360 is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex (including pregnancy, gender identity, sexual orientation), national origin, genetic information, age, disability, or veteran status.