Customer Service Representative

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Tuition assistance

Culligan Water, the global leader in water treatment solutions, is seeking a dedicated Customer Service Representative (CSR) to join our team serving the Battle Creek and Kalamazoo areas. As a CSR, you will be the voice of the company, responsible for ensuring a positive customer experience through responsive, efficient, and professional support.

Key Responsibilities:

Provide exceptional customer service via phone, email, and in-person interactions

Manage billing inquiries, payments, and account updates

Perform accurate data input and computer mapping

Coordinate and schedule service and delivery routes

Support route management and technician communication

Resolve customer issues in a timely and effective manner

Qualifications:

High school diploma or equivalent (Preferred)

1+ year of customer service experience (Preferred)

Strong communication and problem-solving skills

Detail-oriented with the ability to multitask in a fast-paced environment

Comfortable with computers and learning industry-specific software

Schedule:

Monday to Friday

8:30 AM - 5:00 PM

8-hour shift

Benefits:

Competitive pay structure starting from $16.00/hour

Medical and dental

401(k) with company matching

Paid time off and paid training

Employee discounts on Culligan products and services

Join a company where your work truly makes a difference in people's lives-providing cleaner, safer water every day. Apply today and become a part of a trusted and respected brand with decades of industry leadership.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.