Fishman Flooring Solutions, an industry leader and voted a
Top Workplace the past 6 consecutive years is searching for the next great addition to our office team in Baltimore, MD. This Customer Service position is a fantastic opportunity to make an impact with a growing, but stable,
100% employee owned company. The Customer Service position places a high emphasis on delighting the customer.
Fishman Flooring Solutions offers employment with a family-oriented organization in business for more than
105 years, and a competitive benefits package. Just some of the benefits include: health/dental/vision insurance; paid time off, holidays; profit sharing bonus plan; retirement/401k; and employee stock ownership plan.
The ideal candidate will possess:
- Flooring experience preferred
- Experience with operating in a customer service capacity to assist sales staff and customers with orders, purchases, questions and problems
- Ability to receive and enter orders, resolve challenges, track orders and shipment status, process returns
- Experience in multi-tasking in a high-volume customer service call center
- High level of interpersonal and communication skills
- Basic computer proficiency and excellent data entry skills
Bi-Lingual candidates are encouraged to apply. Apply now to be considered for this outstanding opportunity to grow with Fishman Flooring Solutions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.