Customer Service Representative

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Customer Service Representative responsibilities

Answers incoming customer calls regarding product questions, service questions and general client concerns

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer

Input orders with 100% accuracy

Work with the sales team to stay updated on product knowledge

Impact the company's bottom line by problem solving

Customer Service Representative skills

Must be 18 years of age or older

3-5 years Customer Service experience

Building or Construction experience helpful

Ability to remain professional and courteous with customers at all times

Excellent verbal and written communication skills

Must be willing and able to work from our office in North Aurora daily.