Job Description: - Provide customer service to building tenants; create work orders based on provided information; contact with vendors for quotes and updates; provide task support requested by Facilities managers
Customer Service Representative Main Responsibilities include but not limited to: - Processes orders
- Prepares correspondence
- Fulfills customer needs to ensure customer satisfaction
- Answer Phones
- Create Work Orders
- North Tank Farm Fuel Ordering & Tracking
- Stock Quote Requests
- Past Due Orders
- Producing Videos
- Special Request
Requirements: - Pursuing college degree (Bachelors or Masters) with a Business, Environmental, or Engineering discipline.
- Some Customer Service experience, preferably in call center / facility administration to support facility management, building maintenance and housekeeping operations.
- Ability to handle multiple tasks.
- Must have proficient computer skills - Microsoft Office (EXCEL, WORD, PPT) and Outlook
- Database experience helpful.
- Strong interpersonal/people skills are needed.
- Experience interacting with skilled trades, housekeeping and union personnel preferred, as well as Executive Management.
- Schedule with flexibility (8-10 hours a day; no weekends/Holidays).
- Must be able to lift 20lbs, walk long distances and stand for long periods of time.
- Must have a valid driver's license
Education: We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.