- Employment Type: Contract with chance to convert to perm
- Location: Onsite Louisville, KY
- Pay: $17.00
- Scheduling: Availability M - F 8:00 AM - 8:00 PM,
- Start Date: April 2025
RESPONSIBILITIES: - Handled approximately 70 - 90 inbound calls daily.
- Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
- Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
- Update system with notes WHILE ON THE CALL (not in between calls)
REQUIREMENTS: - High School Diploma/GED Minimum
- Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90+ calls daily)
- Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
- Stable employment history (no unreasonable gaps)
- Ability to work 100% onsite reliably daily.
- To display these characteristics : CHART - Caring, Honesty, Accountability, Respect, and Trust
If you meet the requirements and would like immediate consideration, please email your resume to with the subject as "Call Center Rep".