Job Ad: Customer Service Representative (Temp-to-Permanent)
Location: Blue Bell, PA
Employment Type: Temp-to-Permanent, On-Site
Pay Rate: $16/hour
Shifts Available:
• Monday-Friday: 9:00 AM-5:00 PM, 12:00 PM-8:00 PM, or 3:00 PM-11:00 PM
• Weekend Option: Saturday, 9:00 AM-2:00 PM?Openings: 6-8 positions available
Join A Dynamic Customer Service Team.
We are seeking 6-8 enthusiastic Customer Service Representatives for a temp-to-permanent opportunity in Blue Bell, PA. If you're passionate about helping others, thrive in a supportive team environment, and are looking for a role with flexible scheduling options, we want to hear from you.
What You'll Do:
• Deliver exceptional customer service through inbound and outbound calls, addressing customer inquiries with patience, empathy, and professionalism.
• Navigate CRM systems, Outlook, and phone systems efficiently to manage customer interactions.
• Resolve customer concerns quickly using strong problem-solving and communication skills.
• Maintain reliable attendance and adhere to assigned schedules.
What We're Looking For:
• Exceptional Customer Service Skills: Patience, empathy, and a professional demeanor.
• Positive Attitude: A can-do approach to every customer interaction.
• Passion for Helping Others: Genuine enjoyment in assisting customers.
• Call Center Experience: Prior inbound/outbound call experience is preferred.
• Technical Proficiency: Comfortable navigating CRM systems, Outlook, and phone systems.
• Strong Communication & Problem-Solving: Excellent verbal and written skills to resolve issues effectively.
• Reliability: Consistent attendance and adherence to schedules are critical.
• Reliable Transportation: Dependable means of getting to our Blue Bell, PA office.
• New Requirement: Must have a smartphone for authentication purposes.
What We Offer:
• Flexible Scheduling: Choose from three daily shifts or weekend hours to suit your lifestyle.
• Supportive Team Environment: Collaborate with like-minded professionals in a positive, team-oriented workplace.
• Temp-to-Permanent Opportunity: Start as a temporary employee with the potential to transition to a permanent role.