ESSENTIAL JOB TASKS- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Discuss Rohrer services to customers by telephone or in person, take or enter orders, and enter details about customer complaints in Notes.
- Enter sample request in Notes
- Send proofs and samples out for approval.
- Enter specs for approved items and archive artwork.
- Match P.O prices and items to art/rerun items.
- Enter dollar value to bookings log.
- Enter ship date request
- Attend production meeting to track jobs.
- Review and share information for processing customers' requirements with Customer Service I & III.
- Data entry of print order information.
- Other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS- High School Diploma or equivalent
- Three to Five years' experience in related field (printing or thermoforming preferred)
- MUST be able to successfully pass a background and drug screen
KNOWLEDGE, SKILLS AND ABILITIES Exemplify Rohrer's Core Values:
- Ownership - Act with accountability, sense of urgency, and shared risk.
- Creativity - Challenge the status quo with ingenuity and resourcefulness.
- Collaboration - Strive for and actively participate in a cross-functional, team environment.
- Authenticity - Present ourselves as genuine and honest to build trust, respect and credibility.
- Communicate effectively with customers, sales representatives, and vendors regarding printing orders
- Possess excellent communication and organizational skills
- Knowledge of OMS system is helpful
- Good computer skills, including fast and accurate data entry skills
- Strong teamwork and leadership attributes
- Strong attention to detail to thoroughly complete work tasks
- Ability to manage multiple priorities in a fast-paced environment
- Cross-train with POD team members
- Knowledge of paperboard and/or thermoforming firm preferred
- Customer service experience
- Capable of working with and communicating with different personality types
- Capable of actively listening and comprehending to convey information effectively
Benefits after 30 days including Medical, Dental, PTO / Hybrid Role. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)