We are Engineered to Serve.
Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S.
Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way.
Our employees enjoy benefits including: Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing. Summary of Primary Functions: Satisfies Customer's project requirements in the most effective and advantageous manner.
Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.
- Provides the customer service department with organization and systems necessary to increase the satisfaction customers derive from their transactions with Tindall.
- Plans, develops, and implements methods and procedures to delight customers, improve operations, and minimize operating costs.
- Establishes and maintains controls on take-off quality, service quality, on time and complete deliveries, and trucking costs.
- Maintains the first or next delivery date, along with the corresponding production schedule, on at least 80% of all booked orders.
- Maintains a log of all customer complaints, documenting fix and reoccurrence prevention action competition.
- Drives down A/R balances by resolving disputes quickly and fairly.
- Actively participates and contributes in the Tindall Quality Improvement Process.
- Ongoing personal development through education and application of education.
- Makes somewhat independent decisions including: Production Scheduling, Material Ordering, Customer logistics of delivery.
- Has daily contact with fellow employees in other units of the company, top management, customers and vendors/suppliers and Federal/State government agencies.
- Weekly instruct, check, verify work of others or coordinate the workflow of others
Job Specifications or Qualifications Education: High School Diploma or general education degree (GED) is required.
Experience: 1 year or less of related experience is required.
Work Environment: While performing the duties of this job, the employee is regularly exposed to an office setting and will rarely be exposed to adverse working conditions.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.