We are a rapidly expanding marketing firm specializing in
face-to-face promotional campaigns designed to boost
brand awareness and
community engagement. By partnering with industry-leading clients, we develop innovative strategies that drive results and build real connections.
We are currently hiring an enthusiastic, customer-oriented
Customer Service Representative for an
entry-level position. This is an exciting opportunity to gain hands-on experience in
customer service ,
event marketing , and
brand promotions , with plenty of room for growth and development.
Position Overview As a Customer Service Representative, you will play a vital role in creating positive brand experiences. You'll interact directly with customers, help coordinate promotional events, and ensure the highest level of service at every touchpoint.
Key Responsibilities - Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring satisfaction
- Educate customers about client products and services while promoting strong brand awareness
- Support event execution, helping to organize logistics and provide on-site assistance
- Collect and report customer feedback to help improve services and campaign effectiveness
- Work closely with team members to ensure consistent messaging and an exceptional customer journey
- Assist with administrative duties including data entry, customer tracking, and post-event reporting
Qualifications - Excellent communication and interpersonal skills
- A team-oriented mindset with a strong desire to learn and grow
- Problem-solving ability and a proactive approach to customer care
- Adaptability to thrive in a dynamic and fast-paced setting
- Previous experience in customer service, retail, or event marketing is a plus, but not required
- Must be 18 years or older and authorized to work in the United States
What We Offer - Paid training and hands-on experience in customer service, promotions, and marketing
- Career advancement opportunities based on performance and skill development
- A collaborative and energetic work environment that encourages personal and professional growth
- Competitive entry-level compensation with performance-based bonuses
- Opportunities to travel for select events, conferences, and team-building experiences