Customer Service Representative/DTF Apparel Operator

Front - Counter CER/DTF Operator - Alphagraphics Irving, Texas

Printing Front Counter Customer Experience Representative/DTF Apparel Operator

Our well established and successful printing company, is seeking an energetic and passionate Front Counter Customer Experience Representative/DTF Apparel Operator to join our team. This is a full-time position, Monday through Friday, from 8:00am to 5:00pm.

The ideal candidate will possess strong computer and communication skills, a professional phone voice, excellent written and verbal communication skills, and the ability to multitask and assist customers simultaneously. You will collaborate with team members to provide customers with pricing, file setup assistance, and coordinate with production to schedule jobs.

Daily Responsibilities Include:

• Answering phones/taking messages

• Soliciting new business opportunities

• Responding to customers via phone and email

• Estimating jobs for customers

• Greeting/working with customers at the front counter to meet client needs

• Assisting customers with paper selection, binding, and finishing options

• Working with other employees/managers in a team environment

• Responsible for operating Direct to Film(DTF) heat press machine(mandatory)

Job Requirements:

• High School Diploma, GED or college coursework

• Previous print industry experience(preferred)

• Excellent written and verbal communication skills

• Professional phone voice

• Able to work under pressure in a fast-paced environment

• Flexible attitude to accommodate changing deadlines

Our office is located at 7801 Mesquite Bend Drive, Suite 106, Irving, Texas, 75063(Near Line Road).

Office - . Email: Attention: Sam Reed or Tina Hayes

Benefits include paid vacation after 90 days of full time employment, paid holidays, sick days, bonus opportunities.

To apply, please submit a cover letter explaining why you are the ideal candidate for this position, along with your resume.

We look forward to reviewing your application.