Join Our Team. Basic Function: As a key member of our team, you will manage the cash register and assist with food preparation, ensuring a smooth and efficient dining experience for our customers. You'll also help keep our dining area and parking lot clean and welcoming.
Essential Skills and Qualifications: - Some high school coursework preferred.
- Professional appearance and grooming.
- Strong interpersonal communication skills to engage with customers and collaborate with team members.
- Good hearing to effectively interact in a fast-paced environment, including working the drive-through.
- Integrity and honesty in all transactions.
- Ability to understand and follow both verbal and written instructions, including reading recipes.
- Basic knowledge of fast food operations, cash register use, and food preparation processes.
- Attention to detail, ability to handle pressure, and maintain composure in challenging situations.
- Team-oriented with a commitment to minimizing disruption for customers and coworkers.
- Capability to stand, walk, lift up to 50 lbs., and stoop for the majority of your shift.
- Hands-on dexterity to work rapidly and accurately, particularly during peak times.
- Ability to consistently ensure customer satisfaction through quality service and cleanliness.
- Proficiency in counting money and providing accurate change.
General Responsibilities: - Deliver exceptional customer service by providing prompt and efficient service with quality products.
- Maintain high standards of quality, service, and cleanliness.
- Ensure consistent product portions.
- Keep up-to-date knowledge of the operation of all equipment.
- Adhere to all safety rules, policies, and procedures.
Job Training: This is an entry-level position, typically requiring one to three months of experience to build knowledge of our operations. You will work closely under supervision.
Decision-Making Responsibilities: Ability to set priorities and respond swiftly to customers' needs and work area demands, while following established guidelines.
Working Conditions: Expect variability in temperature and potential high noise levels. Be prepared to manage busy periods where taking a break for food or drink may not be possible.
Consequence of Errors: Potential injuries, customer dissatisfaction, revenue loss, or equipment damage may occur from mistakes.
Key Activities: - Quickly and accurately prepare orders to meet customer specifications while maintaining high-quality standards.
- Collaborate with team members to ensure ongoing customer satisfaction and uphold quality service.
- Efficiently operate the cash register.
- Assist with food preparation as needed.
- Operate kitchen equipment as required.