Customer Service Representative 2nd Shift

Join a TEAM that Values YOU

1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative.

Perks

Birthday paid day off

Profit Sharing

Family environment

$100 Boot Certificate (Cavenders, Red Wing or Work Boot)

Weekly team meetings

Discounted services as an employee

Free Classic HomeGuard membership

3 Reasons You'll LOVE Working for Us

Our employees must win.

Our customers must win.

Our company must win.

What's in it for you? Excellent question. You want to work for us because I can promise you a new career that you'll love filled with: o Great benefits o Great opportunity. o Growth potential. (We grow every year, which means we're looking for future managers.) o Continual training & education. o And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE

Job Summary

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

Benefits

Health Insurance

Dental/Vision

Retirement Plan

PTO

Paid sick/Snow days

Paid Holidays

Paid training

Birthday off with pay

Qualifications

Strong knowledge of Microsoft Excel, and Word Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems

Now, if that's the type of company that you'd like to work for-and I hope it is-please, please, please apply. I would love a chance to talk with you-and get to know you better. Let's make sure we're an ideal fit for each other.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.