Customer Service Rep/Service Coordinator

One-and-done interviews this week - start ASAP.

This Jobot Job is hosted by: Shezad Allaudin
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $52,000 - $63,000 per year

A bit about us:

We have partnered with a global industrial equipment provider looking to hire an Administrative Assistant. They are conducting one-and-done interviews. This is the perfect opportunity for anyone who is unemployed looking to get back to work with an incredible company immediately.

Why join us?

They offer a comprehensive benefits package including:

• Competitive Medical, Dental, & Vision insurance
• FSA options
• 401k with employer match
• Incredible work-life balance - up to 7 weeks of PTO a year.
• Paid Sick Leave
• Generous PTO
• Life and Disability insurance
• And much more.

Job Details

Responsibilities:

Assist the service coordinator in requesting quotes for parts needed on service orders.
Enter orders, assign SO numbers, and create POs.
Capture freight charges and ensure received parts are allocated to the correct job.
Assist with inputting labor hours into service orders
Provide administrative support to the service manager, including handling documents and special requests.
Monitor job progress by checking the board daily and following up with vendors or shop leads on any delays.
Create and maintain spreadsheets to track shop supplies inventory.
Order office supplies for the service department.
Generate packing slips for all completed jobs leaving the shop.
Maintain and organize important documents for field and service mechanics such as badging, certificates, and any safety documents
Price check and order necessary supplies for field mechanics and machinists.
Ensure required forms are consistently stocked and readily available.

Qualifications:

• Distribution center or industrial services experience preferred.
• Proficiency in Microsoft Excel, Outlook, PowerPoint, Adobe Acrobat, and QuickBooks.
• Strong communication, organization, and multitasking skills.
• Ability to work independently with enthusiasm.
• Relevant experience in similar roles, including inside sales or customer service.
• Attention to detail and a customer-focused approach.
• Regular in-person attendance is required.

Schedule:

• Monday-Friday, 8:00 AM - 4:30 PM. Regular in-person attendance is required.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.