Apply for this Job
A.L. Hansen Mfg. Co., an ISO 9001 certified company, is a leading manufacturer in the commercial hardware industry located in Waukegan is currently seeking a full time Customer Service Representative.
Requirements
Respond to customers and outside sales reps inquiries or complaints regarding company's products
• Data entry of orders
• Generate sales quotes using information from customers
• Follow up on sales inquiries
• Produce reports using various software
• Back up the receptionist
Knowledge, Skill and Ability Requirements
Excellent customer service, communication, and organizational skills
• The ability to take direction, work independently, and manage multiple tasks and projects in a fast paced and potentially stressful environment
• Ability to handle customer complaints professionally and attentively.
• Strong attention to detail
• Excellent time management and problem solving skills
• Knowledge of PC applications, including Microsoft Word, Excel, Access, Teams and Outlook
Come join a company with over 100 years in the business that offers competitive pay, and a full benefits package that includes: tuition reimbursement, paid vacation and personal time, 9 paid holidays, 401k, medical, dental, vision, and company paid life insurance.
Hours are Monday - Friday 7:30 a.m. - 4:00 p.m
Date Posted: 13 April 2025
Apply for this Job