Kickstart a Rewarding Career in the Supply Chain Industry with On Time Staffing.
About Us:
We call our warehouse workers Industrial Athletes - the backbone of our success. Join us for a fast-paced, hands-on role with competitive pay, great benefits, and a supportive team.
Job Description:
The Distribution Customer Service Representative (CSR) provides prompt, courteous, and effective support to customers, handling inquiries, orders, shipping coordination, and complaints. This role is vital in maintaining customer satisfaction and supporting warehouse operations through accurate documentation and communication.
Don't wait. Call or text "Tracy" to to speak with an On Time Staffing representative and begin the onboarding process.
Pay Range: $20.50 - $21.00 per hour
Shift: Second Shift - Monday to Friday, 3:00 PM - 11:30 PM
Essential Duties and Responsibilities:
-Respond to inquiries and complaints related to orders, shipments, and inventory
-Provide shipping and tracking updates, ensuring customer satisfaction
-Input customer orders and generate related paperwork
-Coordinate special and expedited shipping requests with Traffic and Operations teams
-Maintain damage records and backorder logs
-Liaison between warehouse operations and customer service
-Ensure accurate invoicing, assist with credit changes, and monitor service quality
Job Requirements:
-High School Diploma or GED required
-Proficiency in Microsoft Office applications
-Experience with 10-key, typing, and shipping software systems
-Availability during assigned shift hours
-Strong communication and organizational skills
Benefits:
-Health, Dental, and Vision Insurance: Comprehensive coverage for employees and their families
-Retirement Plans: A 401k with employer matching
-Voluntary benefits: Life, accident, and disability products available for employee and dependents
Bonus Eligibility:
Referral Bonus: Earn $50 for every successful referral after they complete 80 hours of work.
-No limit on the number of referrals.
-Managers confirm referrals during interviews to ensure bonus eligibility.
On Time Staffing is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable law.
Whether you're experienced or new, we provide training and growth opportunities. Ready to make an impact? Apply today.
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