Customer Service Rep

Move Forward with Volt
Volt is immediately hiring for Customer Service Representative in Stockton, CA.
As a Customer Service you will:
Answering and directing incoming calls.

• Gathering information from customers to assist in picking the proper product for the intended application, and offering alternates from inventory if applicable.
• Quoting prices over the phone, preparing and delivering written quotations.
• Processing Orders:
• Accepting orders via phone/fax/email
• Purchasing products from U.S. vendors for non-inventoried products
• Preparing drawings Gathering credit information for new customers
• Expediting orders and obtaining shipping information as needed.
• Issuing and writing Authorized Returns, insuring that the reason for return and/or product failure is noted, and the proper paperwork is attached.
• Handling customer complaints and solving customer problems in a timely manner.
• Assisting Engineers/Designers with technical and product information.
• Assisting other Sales personnel and office staff as needed.
• Performing such other duties as may be requested by the Customer Service Supervisor.

This is a full time opportunity.
Schedule: 7:00am to 4:00pm to start, will change after
The ideal candidate will have:

• Must possess computer skills in Microsoft Office, Outlook and Word.
• Strong interpersonal skills and ability to work in a team atmosphere.
• Good verbal and written communication skills and the ability to meet deadlines.
• Must have basic typing abilities and a strong desire to service the customers.

Pay Rate: $16.40 per hour PLUS COMMISSION
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call . Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.