Customer Service Rep

Round Rock, Texas

Exela Enterprise Solutions, Inc.
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Job Description

Customer Service Rep

About the Role:

As a Customer Service Representative - Shipping: Your primary responsibility is to perform shipping duties associated with outgoing hardware parts.

Essential Job Responsibilities:
  • Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion.
  • Perform verification tasks as required, checking for accuracy and identifying errors.
  • Accurately pack all shipments using proper packing supplies.
  • Accurately complete all required paper work prior to shipping including international shipments.
  • Follow all hazardous shipping protocols.
  • Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
  • Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
  • Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
  • Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 50 lbs. frequently.
Qualifications:
  • High school diploma or equivalent.
  • Proficiency in reading, writing, and speaking English.
  • Ability to work at a computer for extended periods.
  • Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
  • Close vision and ability to focus are necessary for performing tasks accurately.
  • Experience with data entry is desirable.
  • Ability to engage in repetitive motion activities like twisting, bending, and climbing.
  • Previous experience with data entry is advantageous.

The pay range for this position starts at $24.00/hr.; however, base salary offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Date Posted: 18 April 2025
Job Expired - Click here to search for similar jobs